Privacy Policy

Introduction

Welcome to https://elderly-care-falfurrias-texas.primarycareaid.com (hereinafter referred to as “Elderly Care Falfurrias Texas,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, use, disclosure, and management of data that we receive from our users in connection with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our primary website at https://elderly-care-falfurrias-texas.primarycareaid.com.
Any mobile applications or software we offer.
Services and products accessed through our platform.
Interactions between users and our content, whether through browsing, subscriptions, or direct communication.

Please note that this policy does not extend to third-party services or platforms that you may access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

Using our applications and services as an authorized user.
Visiting and navigating through our websites.
Subscribing or unsubscribing from our newsletters, emails, calls, or text messages (SMS).
Engaging with any interactive features of our platform.

Personal Data Collection

We collect various categories of personal data to enhance your experience, improve our services, and facilitate communication. These include:

Account Information: Details required to create and manage your user account, such as usernames, passwords, and profile preferences.
Payment Information: Data related to transactions, including payment method details and billing addresses.
Financial Information: We may collect financial records to process payments or for accounting purposes.
Purchase Information: Details of products or services you’ve purchased from us, including order history.
Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses and device IDs, for technical support and analytics.
Location Data: Information about your geographic location, used to provide personalized content and services.
Feedback: Your comments, reviews, and responses to surveys or feedback forms help us improve our offerings.
Social Media Information: If you choose to connect your social media accounts with our platform, we may collect data from these platforms (subject to their privacy policies).
Product Information: Details about products or services you’ve expressed interest in, including preferences and customization choices.

We gather this data through various means: user input forms, surveys, account settings, automated tracking technologies, and third-party data providers.

Cookies

We employ cookies to enhance your experience on our platform and for analytics purposes. Cookies are small text files stored on your device that help us recognize you when you return and provide personalized content. They fall into three categories:

Strictly Necessary: These cookies enable core functionalities like login, account management, and website navigation.
Preference: They remember your preferences, such as language or theme settings, to enhance your user experience.
Analytics: Used to collect statistical data about how users interact with our site, helping us improve performance and functionality.

You can manage non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including:

Providing and improving our services.
Complying with legal obligations.
Protecting our rights or property interests.
Conducting market research and analytics.

Once the retention period expires or when no longer required, we securely delete or anonymize your personal data in accordance with applicable laws.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under 18 years of age. If you believe we have collected such information by mistake, please contact us immediately, and we will take appropriate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data, including:

Access: The right to request access to the personal data we hold about you.
Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Asking us to delete your data in certain circumstances.
Restriction: Limiting the use of your data for specific purposes.
Portability: Receiving a copy of your personal data in a structured, commonly used format and transferring it to another controller.
Objection: Objecting to the processing of your data for specific or all purposes.
Non-Discrimination: The right not to be subjected to automated individual decision-making that significantly affects you.
Appeals/Complaints: You have the right to file a complaint with relevant data protection authorities and seek legal redress if you believe your privacy rights have been violated.

To exercise any of these rights, please contact our Privacy Team via the channels provided in this policy.

Changes to Policy

We may update or modify this Privacy Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Information

If you have any questions, concerns, or requests regarding privacy or our data handling practices, please contact us:

Via email: [email protected]
By mail: Privacy Team, Elderly Care Falfurrias Texas, [Address]

We value your trust in sharing your personal information with us, and we are committed to protecting it.